Derek the manager is incredible….he is the only reason I would return to this hotel. The restaurant at and bar were good,accommodating and convenient. The view was great!
Michael
październik 2024
Needed a hotel prior to flight back from JFK. Originally thought of Central New York but this hotel was just perfect! It's the right side for JFK, it's right on the beachfront, it's comfortable, views are spectacular and the staff wonderful. 2 different receptionists (sorry didnt get their names) - friendly and efficient. Restaurant colleague Anny - LOVELY, and Lois - so friendly and willing to try to speak UK english! Great fun Bartender Christian - good service and purveyor of good conversation and local information
John
grudzień 2024
This is a beautiful hotel, I’m all about beachfront hotels! The food was exquisite, and to include beach towels,chairs and passes with your stay made it worth staying here.Staff is soo friendly too!
Burgos
sierpień 2024
Staff was good but Derek was amazing and provided excellent customer service. He helped us work through problems we had with the room and showed us nothing but respect and professionalism. This is why we rebooked this hotel for September.
Michael
lipiec 2024
I actually stated at this hotel on two seperate occassions... both whilst taking in Concerts . The hotel is in a great location, right on the Boardwalk. The bar was an excellent place to sit and people watch.
Ian
wrzesień 2022
I liked that there was storage available for our luggages while waiting for our flight schedule. Our family loved that the lobby was open for us to stay as long as we needed while waiting for our flight. It was a huge help for customers like us who needed a place to stay while flight is scheduled at nighttime and we have checked out already! One thing we loved is the fragrance that we smell in the lobby. It was very soothing and relaxing smell
Marife
czerwiec 2024
the room was large and well equipped and the bed and pillows very comfortable. the common areas were attractive as was the location.
Dinah
październik 2024
The hotel was a very good place to drive to and from Manhattan.
Kathy
sierpień 2024
everything we needed apart from information! Nothing anywhere and staff didn’t know when we asked about the area or transport/restaurants no leaflets anywhere asked for a map no maps! Pool was closed to guests on first day as they had an event on! Been told was open during our stay. Great decor lively bar in evening
Miranda
wrzesień 2024
It’s absolutely beautiful. Dining room is Luxurious. My room was great. I did have an issue w the tub dripping all night, disrupted my sleep. But I spoke to Sarah and Tatiana at the front desk. They took money off my bill, and extended my check out time u til 2pm. Very understanding, kind, and knowledgeable. The Valet parking was excellent, The beach was excellent. I gave you chairs and towels. The hotel is very clean. It was just wonderful . I love that place. I go there every year for the price you really get a lot and I just felt that going. There is the best place in Long Beach. the rooftop pool… awesome
Robert
sierpień 2023